How to Find and Contact Us

We're easy to find on Ickwell Road, Upper Caldecote (the road between the villages of Ickwell and Upper Caldecote), near Biggleswade. We have a large, free on-site car park, along with a beautiful exercise paddock for your use. If you would like a full list of directions from door to door you can use the map at the bottom of this page. You can also download a map here

Complaints Procedure

We strive to provide the best client and clinical care that we can. If this falls short of your expectations or you wish to make a formal complaint, please contact us in writing as follows:

For clinical complaints please write to or email Elizabeth Smith (Veterinary Director) at This email address is being protected from spambots. You need JavaScript enabled to view it..

For customer service or any other issues please write to or email Helen Hall (Practice Manager) at This email address is being protected from spambots. You need JavaScript enabled to view it..